Parts Operations Associate & Inside Sales – Heavy-Duty Truck & Hydraulics

ProDrive PTO & Hydraulics is seeking a Parts Operations Associate & Inside Sales professional to support their heavy-duty truck and hydraulic parts operation. This hybrid role involves customer support, order processing, inventory control, and warehouse operations, while also providing excellent customer service and managing parts distribution.

Responsibilities

• Provide excellent customer service by recommending heavy-duty truck, hydraulic, and power take off parts and completing customer orders
• Enter customer orders into the computerized system and issue invoices
• Purchase and maintain inventory across all product lines within the parts department
• Maintain internal manual or computerized record-keeping systems
• Determine shipping methods and arrange shipments, including preparation of bills of lading, customs forms, invoices, and other shipping documents
• Assist with warranty claims and occasional assembly, repair, or service of heavy-duty truck and hydraulic components
• Assemble packages and skids, record contents, pack goods for shipment, and affix shipping instructions
• Unpack, code, and route incoming goods to appropriate storage areas
• Oversee loading and unloading of goods from trucks or other conveyances
• Inspect incoming goods against invoices, record shortages, and reject damaged items
• Operate forklifts, hand trucks, or other equipment to load, unload, transport, and store goods
• Lift and handle heavy truck and hydraulic parts as required

Skills

• Experience working in a parts distributor or technical components environment is strongly preferred
• Education in mechanical, automotive, or industrial fields is an asset, but hands-on industry experience is equally valued
• Strong work ethic, critical thinking skills, and a desire to learn and grow
• Team-oriented with a strong commitment to customer service
• Ability to manage competing priorities and meet deadlines
• Strong computer skills

Benefits

• Opportunity for performance-based bonus
• Working in a start-up environment with significant room for growth and responsibility
• Active learning of power take off and hydraulic technical knowledge
• Being at the forefront of electric power take off product development
• Creating and growing a professional network in the heavy trucking industry

Company Overview