[Remote] Key Account Manager
Note: The job is a remote job and is open to candidates in USA. A. Stucki Company is a family of businesses focused on being a leading supplier of highly engineered parts and services for the rail industry. They are seeking a motivated Key Account Manager responsible for identifying new business opportunities and building strong relationships within the rail industry to expand market presence and increase sales.
Responsibilities
- Proactively identify and pursue new business opportunities within the rail industry to expand the company's client base and drive revenue growth
- Maintain regular communication with current clients, understanding their evolving needs and addressing any issues or concerns promptly
- Act as the lead contact for all new business opportunities with customer purchasing groups, such as RFQ, POs, and PPA timing
- Address and resolve pricing discrepancies and billing issues promptly
- Seek out and capitalize on new opportunities to expand the territory
- Oversee the development and management of multiple new product programs
- Sustain high-level customer contacts beyond standard functional interactions
- Establish and nurture working relationships with a diverse range of customers, extending beyond individual territory responsibilities
- Evaluate and suggest new product opportunities beyond standard customer-driven applications
- Conduct comprehensive market research to identify emerging trends, new technologies, and potential market segments
- Analyze industry reports, competitor activities, and customer feedback to uncover opportunities for growth
- Develop cost reduction strategies in anticipation of future customer demand
- Assess internal and external growth opportunities and present potential initiatives to management
- Accurately record all sales activities, including customer interactions, sales calls, meetings, and follow-ups, in the CRM system
- Update and maintain detailed customer profiles, ensuring all contact information, preferences, and transaction history are current
Skills
- Bachelor's Degree in Business Administration, Marketing, Communication, or a related field
- 3+ years of outside sales experience with a focus on the rail industry is required
- Must be located in the Eastern or Central time zones
- Self-motivated and goal-oriented, with a proactive approach to identifying and pursuing new business opportunities
- Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously
- Willingness to travel for client meetings, attend industry events, and explore new market opportunities
- Proficient in using CRM software and other sales-related tools
- Strong negotiation and presentation skills, with the ability to effectively pitch products and services
- Ability to understand technical product specifications and convey their benefits to clients
- Experience working with railcar components is strongly preferred
Benefits
- Health Coverage: The company covers 80% of medical, dental, and vision premiums, ensuring comprehensive healthcare for you and your family.
- Retirement Savings: Enjoy immediate full vesting in our 401(k) plan, with a generous company match to support your financial future.
- Life Insurance: Receive company-paid life insurance for peace of mind and security.
- Paid Time Off: 11 paid holidays, plus paid vacation, and sick time available in your first year.
- Work-Life Balance: Supportive benefits designed to help you maintain a healthy work-life balance.
Company Overview
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