[Remote] Senior Applied AI Engineer - Position Statements

Note: The job is a remote job and is open to candidates in USA. Pivotal Health is a leading technology platform focused on improving healthcare reimbursement processes. They are seeking a Senior Applied AI/ML Engineer to develop high-impact AI systems that enhance their product workflows and business outcomes, with a strong emphasis on generative AI and applied engineering.

Responsibilities

• Own and improve hands-on applied AI and ML systems that influence our most critical business KPIs and workflows
• Build and refine production workflows around generative AI models, including decisioning, retrieval, and orchestration
• Design and run robust evaluation frameworks (evals) and experiments that improve model quality, workflow quality, and business outcomes
• Partner with product, operations, and engineering teammates to define success metrics and translate messy real-world problems into buildable systems
• Improve prompt, model, and workflow behavior through tight feedback loops and practical iteration
• Contribute to the engineering quality of these systems, including instrumentation, testing, rollout safety, and operational visibility
• Utilize AI as a force multiplier in your own work and help the team move faster by bringing strong AI-native habits

Skills

• Experience with applied ML, LLM systems, agent workflows, or decisioning systems in production
• Experience designing and interpreting experiments, evals, or optimization loops
• Experience with Python and backend systems that support production AI workflows
• Experience turning messy operational data and product requirements into shipped systems
• Experience with healthcare or other operationally complex industries
• A product-oriented mindset with the ability to move from rough opportunity to concrete execution quickly
• Experience in domains like marketplaces, pricing, ad tech, credit decisioning, lending, or revenue optimization
• Experience with retrieval, prompt engineering, structured generation, model routing, or tool-using agent workflows

Benefits

• Competitive compensation, including equity
• Full health, dental, and vision coverage
• Retirement savings plan through 401(k)
• Flexible time off
• Opportunities for company-wide connection and events

Company Overview