[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Runpod is the leading platform to build, run, and scale AI models, aiming to empower developers with flexible and reliable AI infrastructure. They are seeking a Senior Product Manager to lead product initiatives that enhance market opportunities and drive business growth through customer-focused strategies and cross-functional collaboration.

Responsibilities

• Own and execute a multi-quarter product strategy for a high-impact area of Runpod’s AI infrastructure platform, directly tied to revenue growth, adoption, retention, gross margin, customer outcomes, and platform expansion
• Define the target market, customer segments, buyer personas, user personas, and ideal customer profile using customer research, product usage data, sales insights, competitive analysis, and market trends
• Build business cases for major product investments, including market opportunity, customer pain points, willingness to pay, competitive dynamics, adoption barriers, risks, and expected ROI
• Develop and manage a KPI-driven roadmap where every major initiative has a clear customer problem, business objective, success metric, leading indicator, and measurable impact
• Define, track, and report on key product and business metrics, including activation, conversion, usage growth, revenue contribution, retention, expansion, churn, compute utilization, gross margin, time-to-value, NPS, and feature engagement
• Use quantitative and qualitative data to guide product decisions, prioritize roadmap tradeoffs, evaluate launch performance, and continuously refine strategy
• Conduct frequent customer discovery with prospects, customers, partners, and internal go-to-market teams to identify scalable market opportunities and validate product direction
• Partner with Engineering, Design, and Infrastructure to deliver reliable, scalable, and intuitive platform capabilities that improve customer outcomes and support business growth
• Collaborate with Sales, Marketing, Customer Success, Finance, Partnerships, and Legal to drive go-to-market readiness, including positioning, pricing and packaging input, launch planning, enablement, onboarding, and expansion motions
• Communicate product strategy, business impact, roadmap progress, competitive insights, key risks, and tradeoffs clearly to executives, strategic customers, and cross-functional stakeholders

Skills

• 6+ years of product management experience, ideally owning a technical, infrastructure, developer platform, cloud, AI/ML, enterprise software, marketplace, or usage-based product
• Proven experience operating products at significant scale, ideally serving millions of users, hundreds of thousands of developers, large enterprise customers, or high-volume infrastructure workloads
• Demonstrated ability to make product decisions in scaled environments where reliability, performance, usability, cost efficiency, and customer trust are critical
• Strong business judgment with a track record of connecting product strategy to revenue growth, customer acquisition, retention, expansion, margin improvement, or operational efficiency
• Deep analytical capability, including experience defining KPIs, analyzing funnels, interpreting usage trends, evaluating cohorts, measuring launch impact, and using data to prioritize roadmap decisions
• Experience building business cases for product investments, including market sizing, customer segmentation, ROI analysis, adoption assumptions, competitive positioning, and financial impact
• Strong customer discovery skills, with the ability to engage prospects and customers, uncover business and technical pain points, and translate insights into scalable product opportunities
• Comfort operating in technical domains, with the ability to understand infrastructure concepts, APIs, developer workflows, cloud platforms, distributed systems, AI/ML workloads, or usage-based compute products
• Proven ability to partner cross-functionally with Engineering, Design, Sales, Marketing, Customer Success, Finance, Infrastructure, Legal, and executive teams to drive alignment and execution
• Excellent communication and leadership skills, with the ability to craft clear strategy documents, executive narratives, roadmap updates, launch plans, and business cases in ambiguous, fast-moving environments

Benefits

• Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.
• Generous medical, dental & vision plans
• Flexible PTO- take the time you need to recharge
• Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
• Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.
• $1,200 Home Office & Equipment Stipend-We set you up for success from day one with gear and support to create your ideal workspace

Company Overview