[Remote] Senior Product Manager, Hardware

Note: The job is a remote job and is open to candidates in USA. Axon is on a mission to protect life through innovative technology in public safety. As a Hardware Product Manager, you will define and deliver next-generation smart devices that integrate hardware, firmware, and connectivity, collaborating across teams to ensure successful product outcomes.

Responsibilities

• Partner with customers and internal teams to understand market needs and prioritize solutions that improve outcomes
• Work closely with Hardware and Software Engineering, Operations, Quality, Marketing, Sales, and Customer Support to define and deliver product improvements and new hardware products
• Translate customer insights and technical requirements into clear product specifications and guidance for engineering
• Collaborate with engineering and program management to balance scope, functionality, performance, cost, and time-to-market
• Gather and analyze quantitative and qualitative data from product performance, market research, and end users
• Make data-driven product decisions while using sound intuition when data is limited
• Problem-solve within real constraints and challenge assumptions where constraints may not truly exist
• Define and track key performance metrics for your product, and drive continuous improvement
• Contribute to product quality and reliability improvements, reducing return rates and enhancing customer satisfaction
• Operate with autonomy while reducing ambiguity for your team and peers

Skills

• 5+ years of experience as a Product Manager working on hardware and integrated hardware/software devices
• Proven track record of delivering successful products that achieve business and customer outcomes
• Experience working with product requirements, design, user research, and validation testing
• Familiarity with quality, validation, and reliability processes for hardware products
• Creative problem-solving skills, with the ability to simplify complex user interactions
• Excellent written, verbal, and presentation skills; able to adapt communication for technical and non-technical audiences
• Strong organizational skills with the ability to manage incoming requests while delivering on roadmap commitments
• Proactive, self-directed, and comfortable working through ambiguity in fast-paced environments
• Willingness to travel domestically and internationally as needed (up to ~15%)

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

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