[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Transit Technologies is a leading provider of enterprise software and technology-enabled services for the mobility, transportation, and transit ecosystem. They are seeking a Senior Product Manager – Salesforce Platform to own and transform the Salesforce ecosystem, ensuring it supports growth and the go-to-market strategy across various departments.

Responsibilities

• Own the end-to-end Salesforce platform vision, strategy, and roadmap across Sales Cloud, Revenue Cloud, and Service Cloud
• Define Salesforce as the enterprise system of record supporting growth and GTM strategy
• Establish platform governance, standards, and scalable architecture principles
• Drive prioritization of enhancements, technical debt reduction, and platform maturity initiatives
• Lead build vs. buy decisions for Salesforce-native capabilities and third-party solutions
• Partner with Revenue Operations, Sales, Marketing, and Finance to translate business needs into scalable system solutions
• Optimize lead-to-opportunity, quote-to-cash, and customer lifecycle workflows
• Improve forecasting accuracy, pipeline visibility, and revenue reporting
• Enable GTM teams with automation, insights, and tools that increase productivity and efficiency
• Support alignment between commercial strategy and system design
• Own Salesforce data quality, governance, and lifecycle management
• Define standards for data structure, deduplication, enrichment, and validation
• Establish KPIs to measure data health, adoption, and system performance
• Ensure accurate reporting, dashboards, and executive visibility
• Drive consistency across all CRM data inputs and downstream systems
• Own Salesforce integrations across HubSpot, Sage Intacct, Gong, and other GTM and financial systems
• Ensure seamless data flow across lead management, revenue operations, and financial systems
• Partner with Engineering to design scalable, secure, and reliable integrations
• Rationalize overlapping tools and reduce system redundancy
• Establish integration governance, monitoring, and reliability standards
• Translate business requirements into clear product priorities and execution plans
• Partner with Salesforce Admins, Engineering, and vendors to deliver enhancements
• Manage a prioritized backlog balancing quick wins and long-term platform investment
• Drive cross-functional planning and execution discipline
• Ensure timely and high-quality delivery of platform improvements
• Drive Salesforce adoption across the organization through structured enablement and training
• Serve as the primary Salesforce subject matter expert across the business
• Lead change management for new workflows, features, and system enhancements
• Build trust through consistency, transparency, and delivery excellence
• Continuously improve user experience and system usability

Skills

• 7+ years of experience in Product Management, Salesforce Platform Management, Revenue Systems, or CRM ownership roles
• Proven success owning and scaling Salesforce in a growing or low-maturity environment
• Demonstrated experience cleaning up fragmented CRM implementations and building scalable systems
• Deep expertise in Sales Cloud with familiarity across Revenue Cloud and Service Cloud
• Experience integrating Salesforce with tools such as HubSpot, Sage Intacct, Gong, or similar systems
• Strong understanding of CRM architecture, data governance, and GTM processes
• Experience working closely with Revenue Operations, Sales, Marketing, and Finance stakeholders
• Strong stakeholder management, communication, and execution skills
• Background in B2B SaaS, enterprise software, or high-growth technology environments
• Salesforce certifications (Admin, Advanced Admin, or equivalent)

Benefits

• Performance Bonus

Company Overview

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