Business Development Specialist

Office Pride Commercial Cleaning Services is one of the nation's leading commercial cleaning companies. They are seeking a motivated Business Development Specialist to identify and connect with local businesses that may benefit from their services, serving as the first point of contact and scheduling qualified appointments for the sales team.

Responsibilities

• Identify businesses that fit our ideal customer profile
• Research and verify decision-makers and key contacts
• Conduct outbound outreach through phone calls, emails, and other professional communication channels
• Learn about prospects' current cleaning services and business challenges
• Qualify opportunities and assess interest in our services
• Schedule qualified appointments for the sales team
• Coordinate schedules to maximize appointment efficiency
• Maintain a healthy pipeline of sales opportunities
• Record all prospecting activities in the CRM system
• Maintain accurate records of calls, emails, notes, and follow-up activities
• Verify and update contact information
• Organize and manage ongoing follow-up campaigns
• Build and nurture relationships with prospective clients
• Provide information and resources requested by prospects
• Send professional follow-up communications
• Represent Office Pride with professionalism, integrity, and courtesy

Skills

• High school diploma or equivalent
• Previous experience in sales, customer service, appointment setting, business development, or a related field
• Strong verbal and written communication skills
• Comfortable making outbound phone calls
• Strong organizational and time-management skills
• Ability to work independently and manage priorities effectively
• Experience using CRM software
• Basic computer proficiency
• Professional, positive, and self-motivated attitude

Benefits

• Competitive salary
• Flexible schedule
• Performance-based incentives for: + Qualified appointments scheduled + New customer accounts generated
• Flexible part-time schedule
• Hybrid work opportunity after successful training and demonstrated performance
• Direct access to company ownership and leadership
• Professional development in sales and business development
• Opportunity for growth within a respected and growing company
• Flexible work from home options available

Company Overview