[Remote] Mobile Repair Technician - Calgary, Alberta

Note: The job is a remote job and is open to candidates in USA. Likewize is searching for a Mobile Repair Technician to join their WeFix Repair team. The role involves delivering high-quality repairs, ensuring customer satisfaction, and representing the brand while working in a mobile service environment.

Responsibilities

• Deliver on‑time, high‑quality repairs by managing daily bookings, parts collection, and repairs efficiently using Likewize systems
• Create great customer experience by meeting customers at their chosen location, performing thorough quality checks, and keeping them proactively informed along the way
• Own the full repair journey — from inbound and outbound quality control to all required system administration before heading to the next appointment
• Represent the brand proudly by maintaining a clean, professional mobile workshop, vehicle, tools, and equipment at all times
• Monitor your performance against KPIs and service standards, always aligning with company values and looking for ways to improve
• Support business growth by engaging locally — whether through retail partnerships, visible presence, social activity, or customer referrals
• Handle parts responsibly by returning unused or salvage items as required and escalating vehicle or equipment issues promptly

Skills

• A valid G/A Class 5 driver's license with a clean driving record — comfortable behind the wheel of our mobile service vans
• A solid foundational understanding of how electronics work, with curiosity to keep learning
• Clear, confident communication skills (both verbal and written) to connect easily with customers and teammates
• A customer‑first mindset, delivering friendly, professional service every time
• The ability to thrive both independently in the field and collaboratively as part of a broader team
• Hands-on experience in Microsoft Office (Teams, Outlook, and Word are favorites of ours!)

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