Account Management and Operations Coordinator

Primary Vascular Care is a healthcare company seeking an Account Management and Operations Coordinator. This dynamic, hybrid position involves supporting outpatient services, field-based clinical support, customer engagement, and internal operations to enhance healthcare operations.

Responsibilities

• Serve as Front Desk Coordinator at our outpatient surgery center, supporting patient flow, scheduling, and delivering an exceptional patient experience
• Assist the Medical Director in the field with select treatments, clinical coordination, and workflow support within nursing facilities
• Act as a frontline representative in nursing homes, providing high-touch customer service, supporting facility staff, and strengthening long-term partnerships
• Work behind the scenes with the account management and operations teams on scheduling, documentation, reporting, and process improvement initiatives
• Enjoy a hybrid role that blends remote work, field-based engagement, and onsite support, with scheduling flexibility guided by your manager to meet operational priorities

Skills

• Experience in healthcare operations or a related field
• Strong customer service skills
• Ability to work in a hybrid environment (remote and field-based)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Flexibility to adapt to changing operational needs
• Experience in scheduling and documentation
• Ability to work collaboratively with medical leadership and facility staff
• Experience in outpatient surgery or clinical coordination
• Familiarity with account management processes
• Background in nursing or healthcare administration
• Experience in process improvement initiatives

Benefits

• Hybrid (Remote + Field-Based)
• Flexible schedule directed by the manager based on operational needs
• Work Style: Hybrid (Remote + Field-Based)
• Flexible scheduling within a structured full-time role

Company Overview