[Remote] TikTok Shop Growth Consultant

Note: The job is a remote job and is open to candidates in USA. AfterShip is a post-purchase SaaS company transforming the global eCommerce landscape. They are seeking a TikTok Shop Growth Consultant to help DTC merchants successfully launch and scale their businesses on TikTok Shop, focusing on operational execution and product feedback.

Responsibilities

• Own day-to-day onboarding execution for pilot merchants through a 6–8 week TikTok Shop launch and scale sprint
• Help merchants with store readiness, Seller Center setup, catalog readiness, listing QA, and basic listing optimization after the merchant has been successfully onboarded by a Solutions Architect
• Teach merchants how to use AfterShip Feed Listing and Affiliates during the launch and scaling process
• Support early affiliate activation workflows, including creator matching and campaign setup basics where relevant
• Run weekly merchant check-ins, track blockers, escalate product and integration issues, and maintain launch trackers
• Document repeatable onboarding and growth playbooks that can later be productized or scaled through agency/TSP partners
• Work closely with Product, Solutions/TAM, Partnerships, and GTM teams to translate merchant needs into product improvements and operational learnings

Skills

• Hands-on experience in TikTok Shop seller operations, DTC operations, or TSP/agency operations
• Ideally has worked at TikTok Shop as an AM, or at a leading TSP/TikTok Shop Partner as an AM or operations lead
• Strong familiarity with TikTok Shop Seller Center and Shopify
• Comfortable with catalog, listing, PDP optimization, and launch readiness workflows
• Familiarity with affiliate and creator operations
• Merchant-facing, operationally strong, detail-oriented, and able to create clean process documentation
• Comfortable working with Product to turn operational insights into product features
• North America-based preferred
• Bilingual capability is preferred but not required

Benefits

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Company Overview