[Remote] Aurora Peak Brands - Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Aurora Peak Brands is a global team dedicated to building and scaling consumer brands. They are seeking a detail-oriented Operations Coordinator to oversee the lifecycle of custom product manufacturing projects, ensuring smooth operations, quality standards, and effective communication between teams.

Responsibilities

• Oversee the full lifecycle of custom manufacturing orders from initiation to delivery
• Coordinate daily with factory teams to ensure production accuracy, on-time delivery, and quality standards
• Review samples, pre-production materials, and testing results before mass production
• Manage logistics, delivery timelines, and payment coordination with internal and external partners
• Troubleshoot production issues and ensure smooth resolution across stakeholders
• Act as the main point of contact between clients, factory partners, and internal teams
• Collaborate with sales and customer success teams on complex or high-value projects
• Work with design teams to validate files, materials, and production feasibility
• Support early-stage project assessments including cost and production constraints
• Conduct cost analysis and negotiate with manufacturers to achieve target gross profit margins
• Ensure pricing aligns with both company financial goals and client expectations
• Maintain strict quality control across all production stages
• Identify opportunities to improve processes, reduce costs, and increase efficiency

Skills

• 3+ years of experience in operations, manufacturing coordination, project management, or a similar product-focused role
• Strong understanding of production processes, quality control, and supply chain logistics
• Excellent communication skills and ability to work across multiple teams and time zones
• Strong attention to detail and ability to manage multiple moving parts at once
• A proactive, problem-solving mindset and ability to stay calm under pressure
• Comfortable working independently in a fast-paced, remote environment
• Strong analytical and commercial thinking skills
• Experience working with overseas manufacturers is a strong plus
• Familiarity with ERP or production tracking systems is a bonus
• Degree in Engineering, Operations Management, or a related field is preferred but not required

Benefits

• 13 PTO days + 3 federal holidays
• Uncapped growth opportunities
• Commission incentives

Company Overview