[Remote] Salesforce Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Internet Security Research Group (ISRG) is dedicated to reducing barriers to secure communication over the Internet. They are seeking a Salesforce Operations Specialist who will manage donor data integrity and reporting processes, ensuring effective nonprofit fundraising operations.

Responsibilities

• Own the systems and processes that keep donor data healthy and gift records compliant
• Equip the team with reporting needed for decision making
• Work across Salesforce Nonprofit Success Pack, accounting systems, and third-party giving platforms and integrations
• Build processes from the ground up and collaborate across teams

Skills

• 5+ years of professional experience in Salesforce database work
• Demonstrated experience evolving a Salesforce instance
• Demonstrated ability to leverage Salesforce data for business insight
• Meticulousness around data integrity
• Systems-oriented thinker who eliminates inefficiencies
• Skilled at managing multiple priorities; strong organization skills
• Excellent spoken and written communication skills
• Collaborative mindset; lending a hand to get the highest priority work done even if it's not usually on your plate
• Systems management experience for Notion, Donorbox, Shopify, BoldSign, and Sage Intacct
• Specific experience with the Salesforce Nonprofit Success Pack
• Experience developing and maintaining Standard Operating Procedures (SOPs)

Benefits

• 100% 401k Match
• Flexible PTO
• Role is not eligible for health benefits.
• We will help you get your home office in good shape, including reimbursing Internet and phone expenses every month.
• Other benefits include 100% match for 401k contributions, flexible time off and generous parental leave.

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