[Remote] Case Management Administrative Assistant (23135)

Note: The job is a remote job and is open to candidates in USA. Cantex is a healthcare organization seeking a Case Management Administrative Assistant to provide essential administrative and operational support to the Regional Case Management team. This fully remote role involves managing authorization workflows, ensuring accurate documentation, and facilitating communication between various stakeholders in the healthcare process.

Responsibilities

• Verify active authorizations and communicate status updates to facilities and assigned Case Managers
• Track concurrent authorization due dates and ensure timely submission
• Build complete concurrent review packets for MCO submission, including:
• – Authorization number
• – Face sheet
• – Insurance information
• – Medical records
• – PT/OT/ST documentation
• Submit clinical packets and reports to MCOs via fax or electronic portals
• Upload confirmation pages or submission receipts into the EMR
• Monitor and track concurrent authorization reviews for extension requests
• Communicate authorization extensions, expirations, and updates to MCOs and facility Case Managers
• Assist Case Managers and facilities with active authorizations, denials, and appeals
• Follow up on inactive authorizations for patients who remain admitted
• Maintain accurate documentation and ensure timely distribution of required materials
• Perform other duties as assigned

Skills

• High school diploma or equivalent required
• Proficient with EMR systems
• Proficient with Excel, Microsoft Office, and Adobe PDF
• Strong organizational skills with the ability to meet strict deadlines
• Ability to perform effectively in a fast‑paced environment
• Excellent written and verbal communication skills
• Two (2) years of hospital or healthcare experience preferred

Benefits

• Competitive pay
• Performance‑based bonus opportunities
• Comprehensive health, dental, and vision insurance
• Additional supplemental benefits (life insurance, disability, accident, etc.)
• 401(k) with company match
• Generous paid time off (PTO/Sick)
• Clear career growth and advancement opportunities
• A supportive and vibrant company culture
• Many more employee perks and benefits
• 401(k) with match
• CEU reimbursement
• Vacation
• Sick time
• Holidays
• Medical, dental, and supplemental insurance plans
• A highly competitive compensation package

Company Overview