[Remote] Media Operations Manager

Note: The job is a remote job and is open to candidates in USA. Valnet is currently looking for a Media Operations Manager for their display media business. This role involves partnering with Sales and cross-functional teams to manage media planning operations and execute campaigns, ultimately driving revenue and achieving strategy goals.

Responsibilities

• Partner with Sales on defining customer needs and creating media plans that will result in successful display campaigns that meet or exceed client goals
• Facilitate brainstorming sessions with internal and external stakeholders - Sales, Product, and agency/client partners to generate big ideas and custom media solutions
• Provide direct management of client opportunities as needed, taking ownership of execution of media plans and client communications
• Partner with internal Sales, Product, and Technology departments as well as externally with advertisers and agencies to execute successful online advertising display campaigns
• Implement and manage advertising campaigns using order management system, ad server, CRM, and other internal systems
• Provide technical and timeline requirements to external and internal clients, managing deadline schedules and distributing materials
• Provide consistent weekly reporting and insight to advertisers/agencies and Sales partners regarding all aspects of their campaigns
• Identify upsell opportunities to drive incremental revenue for individual clients and ad products
• Compile and manage billing files for all assigned campaigns on a monthly basis
• Troubleshoot any issues (technical or otherwise) and provide a reasonable, realistic solution to external and internal clients
• Assist in various projects as needed

Skills

• Bachelor's degree in business or related discipline
• Strong background in online media, advertising technology, and client service
• 1-3 years of online advertising experience in a fast-paced, deadline driven environment
• Must be detail oriented and able to maintain multiple tasks and meet deadlines
• Desire and ability to make and maintain strong client relationships by providing outstanding customer service
• Proficient use of Microsoft Office and Google Workspace
• Strong knowledge of online media (including, but not limited to display media, CRM marketing, social media, video ads, mobile ads, PPC/CPL)
• Experience with ad serving technologies and CRM systems
• Skilled in thinking creatively and taking initiative and work independently, multi-tasking and thriving in a fast-paced environment
• Attention to detail and ability to apply strong analytical skills to evaluate data and apply towards campaign optimizations is a must
• Excellent written, verbal, and interpersonal communication, customer service, and time management skills
• Proven track record of consistently meeting goals and objectives
• Positive attitude and professional demeanor

Company Overview