[Remote] Engineering Technical Account Manager (Cloud)

Note: The job is a remote job and is open to candidates in USA. BMO is a financial services company focused on creating lasting, positive change for customers and communities. They are seeking an Engineering Technical Account Manager (Cloud) to serve as a trusted technology advisor, ensuring that IT strategies and technology solutions align with business objectives and compliance requirements. The role involves partnering with various stakeholders to drive value realization across products and services while overseeing solution delivery and performance monitoring.

Responsibilities

• Serve as the primary technology liaison between different Engineering pillars and assigned line(s) of business (e.g., Retail Banking, Commercial Lending, Wealth Management, Capital Markets)
• Understand the LOB's strategy, processes, regulatory landscape, and technology pain points to guide technical decisions
• Partner with CIO/business unit leadership and product owners to develop roadmaps and technology enablement strategies that support business outcomes
• Act as a technical advocate and escalation point for service delivery, incident management, and change coordination within the assigned business unit
• Translate business requirements into technical specifications and collaborate with different engineering departments, infrastructure, and solution architecture teams to deliver effective solutions
• Monitor and report on service performance, compliance adherence, and project status specific to the line of business CIO
• Ensure that all implemented solutions follow enterprise security, risk, and compliance frameworks, particularly regarding financial regulations (e.g., SOX, PCI, FINRA, OSFI)
• Support digital transformation initiatives, cloud migrations, or FinTech integrations relevant to the CIO business domain
• Conduct regular health checks and CIO business reviews with stakeholders, identifying opportunities for optimization or innovation
• Coordinate cross-functional engineering teams, including vendors and third-party service providers, to ensure end-to-end accountability for solution delivery

Skills

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field (Master's preferred)
• 5+ years of experience in technical account management, enterprise IT consulting, or solution delivery in the financial services industry
• Deep understanding of the financial services domain and one or more LOBs (e.g., banking operations, investment platforms, insurance systems)
• Strong knowledge of enterprise IT architecture, software development lifecycle, data management, cloud platforms (Azure, AWS, Google Cloud Platform), and cybersecurity practices
• Proven ability to communicate complex technical concepts to non-technical stakeholders
• Experience managing service-level agreements (SLAs), vendor relationships, and IT compliance standards
• Strong project management and problem-solving skills, with the ability to influence without direct authority
• Certifications: ITIL, PMP, TOGAF, AWS/Azure Certified Solutions Architect, or similar
• Familiarity with financial regulations and frameworks (e.g., Basel III, MiFID II, GDPR, SOC 2)
• Experience with Agile or DevOps methodologies

Benefits

• Performance-based incentives
• Discretionary bonuses
• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans
• In-depth training and coaching
• Manager support and network-building opportunities

Company Overview

Company H1B Sponsorship