[Remote] Clinical Business Analyst – Ambulatory

Note: The job is a remote job and is open to candidates in USA. SereneAid is seeking an experienced Clinical Business Analyst – Ambulatory to support a large-scale Clinical Information Solution implementation initiative in New Brunswick. This role will serve as a key subject matter expert responsible for analyzing, designing, and implementing ambulatory care workflows within a province-wide Electronic Health Record transformation program.

Responsibilities

• Gather, analyze, and document business and system requirements for ambulatory care workflows
• Conduct current-state and future-state workflow assessments and gap analyses
• Facilitate workshops and stakeholder engagement sessions with physicians, nurses, nurse practitioners, and allied health professionals
• Develop process maps, business requirements documents, use cases, user stories, and training materials
• Support the design, validation, and testing of clinical content

Skills

• University degree in Healthcare, Business Administration, Information Technology, or a related discipline, or an equivalent combination of education and experience
• Minimum 5 years of experience as a Clinical Business Analyst or Clinical Informatics Analyst focused on ambulatory care
• Minimum 5 years of experience working with acute care EHR/CIS systems supporting ambulatory healthcare operations
• Minimum 3 years of experience participating in Health Information System (HIS) or Clinical Information System (CIS) implementation projects
• Strong experience in: Requirements Gathering, Business Process Analysis, Workshop Facilitation, Use Case Development, Clinical Workflow Design, Documentation and Process Mapping
• Availability to start on or around June 29, 2026
• Clinical Informatics
• Business Analysis
• Ambulatory Care Workflows
• Healthcare Information Systems (HIS/EHR/CIS)
• Requirements Gathering & Documentation
• Process Mapping & Workflow Analysis
• Stakeholder Management
• Workshop Facilitation
• System Testing & Validation
• Change Management
• JIRA
• Microsoft Office 365
• Experience with ambulatory care workflows including: CPOE, Clinical Documentation, Order Sets, Pharmacy, Medical Imaging, Laboratory Services
• Bilingual communication skills (English and French)
• Experience facilitating workshops with healthcare providers and stakeholders
• Strong stakeholder engagement and relationship management skills
• Experience managing multiple projects and workstreams simultaneously
• Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Visio, Outlook, Teams)
• Experience using Atlassian JIRA
• Previous experience within public healthcare organizations, health authorities, or government healthcare programs

Benefits

• Monthly travel to New Brunswick required (travel expenses covered)
• Occasional evening or weekend work may be required based on project needs

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