[Remote] Digital Product Manager, Digital Products & Design

Note: The job is a remote job and is open to candidates in USA. Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions. They are seeking an innovative and strategic Digital Product Manager to lead the vision, roadmap, and delivery of a key digital product, ensuring alignment with business objectives and customer needs.

Responsibilities

• Own the product vision, strategy, roadmap, and backlog for a specific digital product
• Partner with business leaders to ensure product priorities align with strategic objectives and measurable business outcomes
• Work closely with IT, design, data, operations, and other cross-functional teams to deliver product enhancements through an agile sprint model
• Translate business needs into clear epics, user stories, acceptance criteria, and sprint-ready requirements
• Prioritize product work based on customer value, business impact, technical feasibility, compliance needs, and delivery capacity
• Identify opportunities to leverage AI, automation, analytics, and digital tools to improve customer experience, operational efficiency, and product performance
• Lead stakeholder discussions, sprint planning, backlog refinement, demos, and product performance reviews
• Monitor product metrics, user feedback, and market trends to continuously improve the product
• Serve as the primary product voice between business partners and technology delivery teams
• Establish and track objectives & key results (KPIs), such as engagement, conversion, customer satisfaction, and/or internal efficiency, to support our Service Excellence philosophy and drive measurable business impact
• Deliver user-centric digital products that enhance customer experience and internal operations, validated through evidence-based learning and iterative launches

Skills

• 5+ years of experience in digital product management or a related field, with a proven track record of delivering successful digital products
• Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Engineering, or a related discipline)
• Demonstrated expertise in digital product management, including supporting complex software development projects, defining product requirements, and delivering scalable platforms that meet user and business needs
• Experience collaborating with cross-functional teams (software developers, designers, data analysts, compliance specialists) and stakeholders
• Excellent communication and problem-solving skills, with the ability to contribute to consensus in a collaborative environment
• Proficiency in a product development lifecycle and with agile methodologies
• Experience with user research (e.g., user interviews, usability testing) and product discovery (e.g., rapid experimentation, hypothesis testing)
• Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable
• Experience with the mortgage industry (origination and/or servicing)
• Experience leveraging AI in product development or daily workflows (e.g., predictive analytics, NLP, chatbots, intelligent document processing)
• Experience in at least one of the following areas is a plus: consumer-facing digital products (e.g., online platforms, mobile apps), team member experience tools or internal tools, document/data automation (e.g., intelligent document processing), or omni-channel communications tools

Benefits

• Annual bonus based on performance and subject to the terms of the Company’s applicable plans
• Medical, dental and vision
• Up to 3% match on 401(k) contributions
• Generous paid time off
• Company-paid life, accident and disability coverage
• Programs for mental, physical and financial wellness

Company Overview

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