[Remote] Senior Manager, Product Design

Note: The job is a remote job and is open to candidates in USA. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a Senior Manager, Product Design to lead design and research efforts for AI-powered products, collaborating closely with product and engineering leadership to create intuitive user experiences.

Responsibilities

• Lead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience vision
• Define how AI surfaces in the product, including patterns for trust, transparency, explainability, and user control
• Guide product direction by balancing customer needs, business goals, and technical feasibility
• Represent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertise
• Own and evolve design system strategy, including governance, contribution models, and cross-team adoption
• Establish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loops
• Ensure consistency, scalability, and quality across all product surfaces
• Drive alignment between AI capabilities and the broader product ecosystem
• Set and maintain a high bar for design quality across interaction design, visual design, content, and system thinking
• Establish design review processes, quality standards, and evaluation methods including accessibility and usability best practices
• Define what great AI-powered professional workflows look like and ensure consistent execution across teams
• Lead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career development
• Champion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflows
• Identify opportunities to integrate AI into team processes to improve efficiency and output quality
• Partner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectiveness
• Promote a culture of inclusive design, continuous improvement, and evidence-based decision-making

Skills

• 8+ years of UX experience, with 4+ years managing designers and/or researchers
• Experience leading UX across multiple teams or product areas in complex SaaS or enterprise environments
• Strong foundation in user-centered design, UX research, and design systems
• Proven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadership
• A portfolio demonstrating design leadership, systems thinking, and measurable user and business impact
• Ability to operate in ambiguity, balance strategic vision with execution, and manage multiple priorities
• Strong collaboration skills with product and engineering partners
• AI & Emerging Technology Experience
• Experience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflows
• Understanding of AI-specific UX challenges including trust, explainability, and graceful failure
• Familiarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflows
• Curiosity and a growth mindset toward emerging technologies and their impact on product and design
• Experience designing for legal technology or other regulated, complex domains
• Experience scaling design systems and practices across multiple teams
• Demonstrated success integrating AI into both product experiences and internal team workflows
• Strong perspective on the future of AI in professional software and UX design

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4%
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for life activities & wellness
• Access to LinkedIn learning with monthly dedicated time to explore

Company Overview