[Remote] Account Director (Project Management & Operations) (Payment Services Client)

Note: The job is a remote job and is open to candidates in USA. Octagon is a leading global sports, entertainment, and experiential marketing agency. They are seeking an organized and dynamic Account Director to manage the operational foundation of a large client account, ensuring efficient project management and communication across teams.

Responsibilities

• Develop, implement and manage processes across the full account to manage scopes, budgets, resources, reporting, procurement and finance tracking
• Finance - support business lead with all account finance and revenue tracking. Develop and manage finance tracker for full account, including revenue, expenses, invoicing, and payments
• Staffing/resources - Support new project resource requests and work with account team to align resourcing to client needs. Align scopes with resources and staff, and track hours delivery
• Documentation - manage scope paperwork across project lifecycle, including drafting, approvals, submission, internal reporting and recognition. Manage all finance documentation (creation of POs, job codes, and onboarding new clients/vendors into our systems)
• Account strategy and growth - serve as a thought partner and support to the account leads, using financial and operational data to identify trends, challenges and growth opportunities
• Project Management – drive timelines, with a deep understanding of how workback schedules impact milestones and integrated teams must come together to win while keeping everyone on track
• Client interaction - act as the day-to-day contact for key finance and procurement clients, ensuring clear, proactive, and effective communication regarding all project management initiatives
• Proactive management - proactively suggest processes to improve communication, efficiency and work delivery. Identify and escalate issues or potential risks

Skills

• 7+ years' of experience with financial, operational and/or project management roles or projects
• Agency/client service experience or sports sponsorship background a strong plus
• Experience creating new processes that improve efficiency including development and maintenance of project tracking tools
• Validated ability to work as part of a team and to tackle problems effectively and independently in a fast-paced environment
• Self-starter who will take initiative with new projects and work with a variety of people
• Interest and capacity to learn client's brand, agency work, and the state of client's industry
• Experience supporting presentations for senior leadership
• Exceptional ability to manage diverse relationships with key partners – internal and external
• Detail-oriented work ethic, capable of managing multiple projects and tasks simultaneously, producing high-quality work (e.g., reporting, client decks, budgets), and adhering to strict deadlines
• An outstanding organizer and communicator, adept at clear and persuasive communication
• Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Project Management tools (i.e. Asana)
• Ability to supervise, manage, and mentor junior team members
• Flexibility and willingness to travel domestically and internationally, and work weekends or holidays as needed. Anticipated travel level: low (10-30%)

Company Overview