[Remote] Team Manager, Solution Engineering

Note: The job is a remote job and is open to candidates in USA. TeamViewer is a leading Digital Workplace platform that connects people with technology. The Team Manager, Solution Engineering leads a high-performing team of Solutions Engineers across the Americas, ensuring operational excellence and strategic alignment with internal Sales and Business Leadership.

Responsibilities

• Oversee project timelines, resource allocation, and risk mitigation for timely solution delivery
• Act as the main liaison with Sales and Business Leaders, aligning technical pre-sales with business goals and providing strategic input
• Collaborate with Product, Engineering, and Marketing to drive cross-functional success
• Drive adoption of value-based selling frameworks such as MEDDPICC, Solution Selling and ensure consistency in execution of pre-sales methodologies
• Monitor and report on KPIs, ensuring efficient and scalable operations
• Represent Solution Engineering in executive-level customer and partner meetings, focusing on strategic alignment and supporting the team with complex challenges
• Promote an inclusive, high-performance team culture by supporting professional growth, coaching, and career development

Skills

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
• 8+ years in technical pre-sales, solutions engineering, or enterprise IT consulting, with at least 2 years in a leadership or management role
• Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, SaaS, and DEX platforms
• Proven experience managing geographically distributed technical teams
• Strong business acumen and experience collaborating with Sales and Business Leadership
• Excellent interpersonal, presentation, and communication skills, with the ability to influence at all levels
• Demonstrated ability to work independently and collaboratively in a fast-paced, global environment
• Willingness to travel up to 30% as required
• Experience with SaaS applications (RMM, ITSM, Asset Management, Observability tools)
• Familiarity with digital employee experience (DEX) platforms and modern device management
• Strong project management and organizational skills
• Passion for technology and continuous learning

Benefits

• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly team events and companywide celebrations
• Open door policy, business casual dress code, frequent all Hands and Leadership Lunches
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

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