[Remote] Clinic Administrative Coordinator

Note: The job is a remote job and is open to candidates in USA. Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through compassionate care, community engagement, and advocacy for animals. The Clinic Administrative Coordinator oversees the daily administrative functions of Michigan Humane’s veterinary clinics, ensuring effective management of veterinary information systems and compliance with established standards.

Responsibilities

• Establish standards for veterinary practice information management systems use. Develop and implement training for users. Keep materials up to date
• Daily administration and support of the veterinary information management system including managing profiles and roles; customization of custom objects, fields, record types, page layouts; ensuring proper closing of invoices and validation of daily data integration
• Establish best practices for use of veterinary information systems for in-field operations and ensure accurate recording-keeping for these activities
• Establish and maintain inventory control procedures in the practice information management system to ensure appropriate stock levels, minimize waste, and prevent stockouts
• Monitor and ensure proper registration of microchips
• Prepare materials for charge capture reviews
• Monitor practice compliance with established standards
• Create and maintain all business requirements documentation, scope out changes to workflow, fields, and profiles and implement changes as directed
• Host facilitated workshops and training sessions
• Responsible for evaluating new version features, communicating value with business, implementing and pushing new versions live into production

Skills

• High School Diploma
• Minimum of 5 years' experience in veterinary practice management, health care operations or a similar environment
• Strong understanding of practice management systems and inventory controls
• Proven ability to work with cross-functional teams to achieve a common goal
• Strong organizational, analytical, and problem-solving skills
• Experience in training others
• Excellent communication and leadership abilities

Benefits

• Competitive salary and benefits
• Medical, Vision, and Dental Insurance
• 403(b) Retirement Savings Account
• Opportunities for professional development, growth, and continuing education
• A positive and collaborative work environment
• Work-life balance and flexible working hours (compressed work schedule option!)
• Paid Time Off & Holidays
• Human & Pet Bereavement
• Clinic discounts to up to 75% off services for your own pet(s)
• Relaxed dress code
• Wellness program with professional counseling services available to employees
• Animal food discount
• Free or discounted adoption fees to adopt a new friend
• Sabbatical Policy
• Uniform Allowance
• Paid Parental Leave
• Yearly performance reviews & employee engagement surveys
• Student Loan Relief Eligibility through Public Service Loan Forgiveness (PSLF) Program

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