[Remote] Director Operations Logistics

Note: The job is a remote job and is open to candidates in USA. Cloetta is Northern Europe’s leading confectionery company, expanding its U.S. operations and seeking an Operations & Logistics Director. This senior leadership role involves designing and building a scalable operational model for Cloetta’s U.S. business, ensuring compliance and driving growth across various channels.

Responsibilities

• Act as the architect and owner of the U.S. operational model, from import and logistics through warehousing and customer delivery
• Design a scalable setup capable of supporting growth in volume, customers, and channels
• Ensure full U.S. regulatory compliance (FDA, FSMA, FSVP, customs) as a baseline requirement and license to operate
• Serve as a core member of the U.S. management team, shaping how Cloetta operates in the U.S. alongside commercial and central leaders
• Partner closely with central operations, supply chain, quality, and procurement to translate global standards into a fit‑for‑purpose U.S. reality
• Build the U.S. Operating & Route‑to‑Market Model
• Design and establish the end‑to‑end U.S. operational setup across import, logistics, warehousing, and distribution
• Own and drive the operational route to market, ensuring reliability, service levels, and cost discipline
• Select, structure, and manage key partners (3PLs, brokers, carriers) with scalability in mind
• Create a Scalable, Controlled Platform
• Implement operating models, governance, and SOPs that enable growth without loss of control
• Anticipate future needs (volume growth, local co‑packing, new channels) and design accordingly
• Transition the U.S. business from “setup mode” to repeatable, disciplined execution
• Embed Compliance as a Foundation
• Ensure full compliance with U.S. regulatory and food safety requirements
• Serve as the senior operational interface for audits, inspections, and escalations
• Lead With and Through Central Functions
• Partner closely with global Operations, Supply Chain, Quality, and Procurement teams
• Ensure alignment between global standards and U.S. execution
• Represent U.S. operational needs in central decision‑making forums
• U.S. Leadership Contribution
• Be an active, shaping member of the U.S. management team
• Bring structure, pace, and operational credibility to a growing organization
• Support the broader U.S. growth agenda beyond operations alone

Skills

• 8–12+ years of experience in operations, logistics, or supply chain within food, CPG, or other regulated consumer goods
• Proven track record of building or scaling operating models, ideally in new markets or high‑growth environments
• Strong, pragmatic understanding of U.S. import, logistics, and regulatory frameworks
• Experience working with external partners and within global matrix organizations
• Strategic thinker with strong execution bias
• Commercially aware, understanding how operations enable growth and customer success
• Comfortable operating with ambiguity and making decisions early
• Credible, calm, and confident at leadership‑team level

Benefits

• Health, dental, vision, and 401k with company match
• Generous PTO package
• Performance bonus
• Flexible working hours, we are a big advocate of a good work-life balance.

Company Overview