[Remote] Lead Product Designer

Note: The job is a remote job and is open to candidates in USA. Catalyst Exchange is a national nonprofit dedicated to helping organizations build capacity and deepen their impact. They are seeking a strategic and user-centered Lead Product Designer to oversee the design of their platform, ensuring a cohesive and intuitive user experience while collaborating with cross-functional teams.

Responsibilities

• Design and deliver intuitive, user-centered product experiences from concept to implementation
• Partner closely with product and engineering to define and execute on product strategy and features
• Establish and maintain a consistent design system and user experience across the platform
• Lead user research and usability testing efforts to inform product decisions
• Guide and mentor designers or consultants to ensure quality and consistency
• Create detailed product designs, including low-fidelity prototypes and high-fidelity mockups
• Define strategic user flows and product feature sets in partnership with Product
• Design intuitive UI elements (menus, navigation, buttons, widgets)
• Own and ensure consistency of the user experience across the platform
• Maintain and evolve a comprehensive design system and library
• Partner with product and engineering to gather requirements and ensure technical feasibility
• Facilitate design walkthroughs and incorporate stakeholder feedback
• Validate implemented designs to ensure alignment with specifications
• Collaborate in an agile environment, iterating based on feedback and testing
• Collaborate with the Growth team to prototype and test new workflows and ideas
• Conduct user research (interviews, surveys, usability testing)
• Develop personas, user journeys, and user stories
• Lead usability testing and iterate based on findings
• Create a process for sharing user research insights with other teams throughout the organization
• Rapidly prototype and validate concepts using modern AI-enabled design and prototyping tools
• Partner with product and engineering teams to shape AI-driven product interactions and experiences
• Evaluate opportunities where AI can simplify workflows, reduce operational burden, or improve decision-making
• Establish best practices for responsible, accessible, and transparent AI experiences
• Establish design workflows with product and engineering teams
• Deliver low- to mid-fidelity prototypes for highest-priority features
• Complete an initial end-to-end design audit of the platform
• Demonstrate an understanding of how AI-enabled design fits into the overall CE product and development process
• Share your insights with other teams within the organization
• Design and ship multiple end-to-end product experiences
• Regularly facilitate cross-functional design reviews
• Enable faster product development through the use of AI and reusable components
• Deliver a cohesive, polished product experience across the platform
• Run usability testing cycles on shipped features
• Build and sustain a continuous user research practice
• Establish scalable AI-enabled design and prototyping workflows
• Help define standards for human-centered AI experiences across the platform
• Increase product experimentation velocity through rapid prototyping and validation

Skills

• 5+ years of experience in product and UI/UX design with a strong portfolio
• Proficiency in Figma, Sketch, or Adobe Creative Suite
• Strong understanding of user research methodologies and analytics
• Excellent communication and collaboration skills across cross-functional teams
• Demonstrated user empathy and ability to advocate for user needs
• Experience using AI-enabled tools for rapid prototyping, workflow exploration, and product iteration
• Familiarity with emerging AI-native design patterns and human-AI interaction principles
• Experience maintaining design systems and ensuring accessibility standards
• Experience with agile development and working closely with engineering teams

Benefits

• Full benefits and retirement
• Medical and dental insurance coverage
• 403(b) with up to 5% match on base salary
• Generous leave policy
• Remote team with an office in New Orleans
• Occasional travel, approximately 1-2 times per quarter, is required for attendance at in-person team meetings, convenings, and events

Company Overview