[Remote] Senior Professional Services Consultant

Note: The job is a remote job and is open to candidates in USA. Cribl is a fast-growing, remote-first company building telemetry infrastructure for the AI era. They are seeking a Professional Services Consultant to help customers unlock the value of their observability data and drive complex deployments of Cribl products.

Responsibilities

• Demonstrate technical leadership and authority in the areas of observability and/or security
• The opportunity to be the thought leader in driving complex deployments of Cribl products while working side by side with the customers to resolve their unique problems
• Work with a team of incredibly talented and dedicated peers, all the way from the Engineering, Sales Engineering, Support and Customer Success Engineers
• Lead and execute complex customer engagements, serving as the technical authority, and ensuring successful architecture, design, development, deployment, operationalization, and documentation
• Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials
• Facilitating knowledge transfer, enablement, coaching, and mentoring for team members, customers, and/or partners
• This position may require stand-by, on-call, or off-hours duties

Skills

• Minimum 5 years of hands-on experience in technical consulting or big data analytics, demonstrating proficiency in advanced technical concepts and methodologies
• Extensive expertise in deploying and managing AWS/AZURE/GCP Cloud environments, including advanced configuration and optimization techniques
• Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, DataDog, Exabeam, and Azure Sentinel, with a deep understanding of their technical intricacies and practical applications
• Proven track record of working with complex Enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies
• In-depth knowledge and experience with both Unix and Windows operating systems, proficient in utilizing command line interfaces and GUIs to accomplish complex tasks
• Proficient in scripting languages such as JavaScript, with recent experience developing scripts and automation workflows
• Ability to effectively communicate and engage with a diverse range of stakeholders, including technical personnel like administrators, as well as executive-level partners, demonstrating strong interpersonal and presentation skills
• Passionate about delivering exceptional customer experiences and solving complex technical challenges, consistently going above and beyond to meet and exceed customer expectations
• Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team
• Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics
• Ability to travel up to 30%

Benefits

• Health, dental, vision, short-term disability, and life insurance
• Paid holidays and paid time off
• A fertility treatment benefit
• 401(k)
• Equity
• Eligibility for a discretionary company-wide bonus

Company Overview

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