[Remote] Senior Product Manager (PST, Remote)

Note: The job is a remote job and is open to candidates in USA. EllieMD is on a mission to revolutionize healthcare by empowering individuals with pharmaceutical-grade products and a network of dedicated Brand Partners. They are seeking a Senior Product Manager to help build and ship products that drive the evolution of their healthcare platform, working closely with executive leadership and cross-functional teams.

Responsibilities

• Partner directly with the leadership team, including the CEO, to translate strategic vision into products that customers and Brand Partners love
• Deeply understand and represent the voice of EllieMD’s customers and Brand Partners in everything you build
• Translate customer, Brand Partner, operational, and stakeholder needs into clear product requirements, user outcomes, and shipped solutions
• Define success metrics, prioritize product problems, and ship solutions that achieve measurable business goals
• Own and drive one or more products from concept through launch and beyond, maintaining accountability for outcomes and continuous improvement
• Work closely with Design, Engineering, Data, Operations, Compliance, Customer Support, and Brand Partner teams to learn quickly, iterate rapidly, and ship high-quality products
• Build and maintain product backlogs that balance quick wins with long-term strategic initiatives
• Drive progress against milestones, resolve blockers, and maintain healthy team execution
• Gather and analyze user research, product insights, customer feedback, Brand Partner input, business data, and market analysis to inform product decisions and prioritization
• Create structured product documentation, including PRDs, user stories, technical specifications, workflows, launch plans, and post-launch success criteria
• Coordinate effectively across functions to ship products that work seamlessly across the customer journey
• Communicate clearly about what you are building, why it matters, progress updates, risks, tradeoffs, and key learnings
• Evaluate the trade-offs among customer experience, business impact, technical feasibility, operational readiness, compliance, scalability, and speed of execution
• Identify gaps and interdependencies across systems and proactively ship solutions that improve organizational efficiency
• Facilitate brainstorming, prioritization, and strategy sessions, distilling complexity into products that solve real problems
• Develop a deep understanding of EllieMD’s mission, business model, customers, Brand Partner network, product ecosystem, operating rhythms, and strategic priorities
• Build strong working relationships with the CEO, leadership team, and key cross-functional partners across Product, Engineering, Design, Data, Operations, Compliance, Customer Support, and Brand Partner teams
• Review existing product roadmaps, documentation, customer journeys, analytics, support feedback, operational workflows, and current product priorities
• Identify the most important customer, Brand Partner, and business problems that the product team needs to solve
• Assess current product processes, backlog structure, communication cadences, success metrics, and launch practices
• Begin developing a clear point of view on immediate product opportunities, execution gaps, risks, and areas needing stronger alignment
• Translate strategic priorities into clear product initiatives, requirements, milestones, and measurable success metrics
• Build or refine product documentation, including PRDs, user stories, product briefs, workflow diagrams, acceptance criteria, and launch readiness plans
• Partner with cross-functional teams to prioritize high-impact product work and ensure teams are aligned on goals, scope, tradeoffs, and timelines
• Drive execution against one or more priority product initiatives, helping remove blockers and maintain momentum
• Establish clear communication routines for product updates, risks, decisions, dependencies, and key learnings
• Use customer feedback, Brand Partner insights, operational input, and data to validate priorities and inform product decisions
• Identify opportunities for quick wins that improve the customer experience, Brand Partner experience, internal efficiency, or business outcomes
• Launch or materially advance priority product initiatives that deliver measurable value to customers, Brand Partners, or internal teams
• Measure product performance against defined success metrics and synthesize learnings from data, user feedback, stakeholder input, and operational results
• Iterate on shipped products based on real-world usage, customer needs, Brand Partner feedback, and business priorities
• Strengthen product operating practices across documentation, prioritization, roadmap planning, stakeholder alignment, and post-launch measurement
• Develop a clear product roadmap recommendation for the next phase of growth, balancing quick wins, strategic initiatives, technical needs, and operational priorities
• Proactively identify larger system gaps, dependencies, and product opportunities that can improve EllieMD’s ability to scale
• Demonstrate ownership, judgment, and execution leadership by driving products from ambiguity to clarity, alignment, launch, and measurable impact

Skills

• 5+ years of product management experience, with a proven ability to build and scale products from early stages
• Bachelor's degree required
• Ability to work in person when needed with the CEO
• Strong product fundamentals, including customer discovery, problem definition, prioritization, requirements writing, roadmap planning, execution management, launch planning, and post-launch iteration
• Proven ability to translate strategic vision into products that customers use and love
• Strong track record of balancing user experience, business impact, technical feasibility, operational complexity, and scalability
• Data-driven approach, with experience digging into data, defining clear goals, and driving teams to ship products that deliver measurable impact
• Experience working closely with cross-functional teams, including Engineering, Design, Data, Operations, Customer Support, Go-to-Market, and executive stakeholders
• Exceptional written and verbal communication skills, with the ability to synthesize complex concepts for diverse audiences
• Experience facilitating cross-functional collaboration and influencing without direct authority
• Ability to thrive in a fast-moving, ambiguous environment while maintaining clarity, structure, and accountability
• Experience in startups, healthcare, health-tech, or wellness industries
• Experience with e-commerce, subscription systems, marketplace platforms, customer portals, partner platforms, or operationally complex digital products
• Familiarity with direct sales, MLM, affiliate, or partner network models
• Experience working with regulated industries or compliance frameworks, such as HIPAA, FDA, or healthcare compliance
• Experience building products that require coordination across customer experience, operations, compliance, fulfillment, support, and business stakeholders
• Proficiency with product management and collaboration tools such as Linear, Figma, Miro, Jira, Notion, or similar platforms
• Technical background or strong fluency in working with engineering teams
• Experience partnering directly with executive leadership in a high-growth or early-stage environment

Benefits

• Contract Role: Starting as a 1099 contractor.
• Future Conversion: Planned transition to full-time W2 in 2026.
• Benefits: Planned upon full-time conversion.

Company Overview