[Remote] Digital Renewal Sales Representative

Note: The job is a remote job and is open to candidates in USA. Autodesk is a company that helps innovators turn their ideas into reality through software solutions. They are seeking a Digital Renewal Sales Representative who will be responsible for managing high volume renewal cycles, optimizing workflows, and ensuring strong customer retention through advanced negotiation and communication activities.

Responsibilities

• Renewal Management
• Execute end to end renewal motions independently, streamlining workflows and reducing manual effort
• Territory Coverage
• Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential
• Close Renewals
• Defend the current customer base by accurately and independently executing renewals
• Sales Expansion
• Drive and close seat expansions at renewal using standard playbooks with minimal supervision
• Auto Renewal Management
• Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled
• CRM Hygiene & Forecasting
• Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts
• Organizational & Time Management: Handles high volume renewal cycles efficiently and independently
• Customer First Mindset: Proactively identifies customer needs and improves retention outcomes
• Advanced Communication: Applies creative approaches to secure renewals with minimal guidance
• Advanced Negotiation: Uses creative techniques to reach renewal agreements
• CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency
• Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions
• Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance
• Insights & Reporting: Share churn indicators, renewal blockers, and upsell signals across teams
• Feedback Loop: Offer insights on packaging and product improvements based on customer patterns

Skills

• 2+ years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments
• Demonstrated ability to independently execute high volume renewals
• Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows
• Proven communication and negotiation skills with the ability to influence customer decisions
• Ability to work autonomously, multitask, and prioritize across a large territory
• Experience with subscription or recurring revenue business models
• Background in data driven churn analysis or customer retention strategies
• Familiarity with partner led sales motions or channel ecosystems
• Experience forecasting renewal revenue or using dashboards to track pipeline health
• Demonstrated ability to collaborate across sales, operations, and partner teams
• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations
• Normally receives little instruction on daily work, general instructions on newly introduced assignments

Benefits

• Annual cash bonuses
• Commissions for sales roles
• Stock grants
• A comprehensive benefits package

Company Overview

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