[Remote] Lead Software Engineer (remote)

Note: The job is a remote job and is open to candidates in USA. Hallmark Cards is a company focused on building consumer-focused digital solutions through its Digital Center of Excellence. The Lead Software Engineer will provide technical leadership to deliver technology solutions for the Consumer Profile Services team, ensuring alignment with business outcomes and managing feature delivery.

Responsibilities

• Create tech design, develop, plan and/or maintain software applications for delivering features based on knowledge of design/architectural patterns and Agile/DevOps practices
• Ensure system design and requirements are aligned to achieve the desired business outcomes. Manage coding/quality principles are aligned to achieve the desired technology outcomes
• Partner with product, engineering and delivery team to prioritize and groom backlog. Define technical stories and work with the team on work breakdown and execution. Participate in scrum activities and ceremonies
• Manage and provide technical ownership for feature delivery. Apply enterprise standards for solution design, coding and quality. Ensures solution meets product acceptance criteria with minimal technical debt. Responsible for compliance and security items and audit support at the team level. Conduct code reviews
• Act as a liaison for production activities/issues
• Guide team members with skills and practices (planning & estimation, peer reviews and other engineering practices)
• Work with cross-functional teams to ensure that the business, quality and functional goals are met with each release. Work with Infrastructure, DevOps and Quality engineering team to ensure a smooth transition of build to production
• Effectively collaborate with onsite & offshore team members in Consumer Profile initiatives
• Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions; Work well in group problem solving situations
• Exhibit strong communication and interpersonal skills, and the ability to engage key stakeholders at a business level in addition to a technical level
• Have attitude to learn and adapt to new technology landscape during transformation stages
• Demonstrate accuracy and thoroughness; Apply feedback to improve performance
• Meet productivity standards; Complete work in timely manner; Always strive to increase productivity

Skills

• At least 10 years of professional experience in software engineering
• At least 5 years of experience as a lead software engineer in agile scrum teams
• Experience working on SQL queries for data analysis and ETL with RDBMS (Relational Database management systems) with Teradata, MYSQL, PostgreSQL or similar
• At least 8 years' experience building highly scalable RESTful services with integration technologies
• At least 8 years' experience building highly scalable asynchronous processes (Event Driven Design patterns)
• At least 5 years' experience leading and developing Applications, API design and development aligned with Microservices architecture
• Proficiency in Programming language - Java Spring boot with Apache Camel, Go and Python
• Hands on experience in AWS platform, building and deploying, applications to cloud
• Experience working on AWS components, ECS/EKS, CloudWatch, AWS EC2, Fargate, Amazon MQ
• Experience working with in-memory & persistent caching patterns using Redis, Hazelcast or equivalent
• At least 5 years' experience with data analysis
• Working knowledge of software development practices including DevOps and CI/CD tool chains primarily GitLab or equivalent
• Professional degree with major as computer science
• Experience working on API Management (Preferred Gravitte)
• Experience working with NoSQL databases Dynamo DB, MongoDB or equivalent
• Knowledge on managing consumer data
• Preferred experience in observability and monitoring tools, preferred Datadog, Dynatrace, Splunk or equivalent
• Leverage architectural standards and safeguard the integrity of the application environment, in alliance with architects and other tech leads
• Design and implement new software architecture patterns that are scalable, reusable, secure, and cost efficient, adhering to industry standards
• Experience with Consumer Profile, Customer 360, or Identity Management systems
• Familiarity with data privacy and governance frameworks (e.g., GDPR, CCPA)
• Hands-on experience with AI-assisted engineering practices, including: Applying AI in the software development lifecycle (AIDLC) Leveraging AI-assisted code development, reviews, and productivity tooling
• Awareness and ability to design and develop AI agents to improve engineering velocity and efficiency
• Provide strategic direction for fixing and remediating vulnerabilities, secrets etc
• Tie in various moving pieces of work and collaborate with various interfacing systems
• Understand technology trade-off risks and rewards for the best value
• Review well-abstracted, reusable code for all components
• Implement proactive monitoring and observability to predict and detect abnormal system behaviors, with timely alerts avoiding system impacts
• Function as the go-to technical subject matter expert for the software applications supported, requiring depth and breadth of knowledge in technologies, applications, and integration
• Attention to detail and ability to manage multiple priorities in a fast-paced environment
• Provide concise, transparent communications about potential risks, mitigations, and business impacts quickly
• Take ownership to drive innovation for effectively leveraging technology & problem solving

Benefits

• This role is eligible for Hallmark’s Annual Incentive Plan. More information will be shared during the interview process.
• Hallmark is committed to recognizing and rewarding performance. Employees are eligible for annual merit-based increases, aligned with individual and company performance.
• Hallmark offers a competitive benefits package, including medical, dental and vision plans, paid time off, 401K with company match, and profit-sharing.
• You’ll have access to virtual tools, team support, and opportunities to engage and grow with us.

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