[Remote] Lead Product Manager, Payments & Trust

Note: The job is a remote job and is open to candidates in USA. Lime is a global leader in micromobility, focused on creating a sustainable future for transportation. They are seeking a seasoned Product Manager to lead their Payments Experience, driving the evolution of global payment solutions and fraud strategies while enhancing user experience across multiple cities worldwide.

Responsibilities

• Own the end-to-end Payments Experience across the rider journey, from onboarding and trip start to post-trip billing and subscriptions (e.g., LimePrime)
• Define and drive the product strategy and roadmap for payments, aligning with company goals to grow engagement and improve unit economics
• Improve conversion and reliability by reducing payment friction across key rider moments, including onboarding, trip start, and subscription renewals
• Lead expansion of local payment methods (LPMs) to unlock new riders and markets, including underbanked and international users
• Partner with Data Science and Fraud teams to build intelligent risk systems (e.g., pre-authentication models, fraud detection, revenue recovery) that maximize trips while minimizing losses
• Collaborate cross-functionally with Engineering, Design, Finance, Accounting, and Legal, as well as across other product domains, to deliver scalable, compliant, and high-quality payment solutions
• Define and track KPIs to measure the effectiveness of the payment systems in terms of performance, fraud prevention, uptime and user satisfaction

Skills

• 6–10 years of product management experience, owning consumer-facing products at scale
• Direct experience in payments, fintech, marketplace transactions, or fraud/risk systems
• Proven track record of driving measurable business impact (e.g., conversion, revenue, retention, or cost reduction)
• Strong analytical problem-solving skills, with the ability to collect and interpret data to inform decisions and prioritize tradeoffs
• Experience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environments
• Curiosity and a growth mindset, with a strong interest in leveraging AI to build better products, move faster, and unlock new capabilities
• Experience building or scaling global payment platforms (PSPs, wallets, subscriptions, BNPL, etc.). Doing this at a late stage startup is a plus
• Familiarity with fraud prevention, chargebacks, KYC/AML, or revenue protection systems
• Experience in two-sided marketplaces, mobility, or high-frequency consumer apps

Benefits

• A choice of medical, dental, and vision plans.
• We also provide company-paid life and disability insurance and company-funded mental health benefits.
• 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
• Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
• Unlimited vacation, paid leaves, and 10 company holidays.
• Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.
• Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.

Company Overview