[Remote] Workforce Optimization Program Manager
Note: The job is a remote job and is open to candidates in USA. Tenet Healthcare is a leading health system focused on compassionate care and operational excellence. They are seeking a Workforce Optimization Program Manager to drive process optimization and efficiencies across workforce operations, leading project management components and collaborating with various departments.
Responsibilities
- Analyze current workforce and recruitment workflows and tools and identify areas for improvement to increase efficiency and effectiveness
- Develop, document, and implement scalable processes to enhance user experience and effectiveness
- Ensure compliance with policies, legal and regulatory requirements, and industry best practices
- Work cross-functionally with HR, IT, and other departments to improve systems and tools
- Manage and report out on recruitment and workforce-related projects, such as system implementations, process automation, and reporting enhancements
- Drive continuous improvement initiatives by leveraging data insights and stakeholder feedback
- Support monitoring workforce metrics and KPIs to identify trends, gaps, and opportunities for improvement
- Partner with HRIS and IT teams to optimize the use of applicant tracking systems (ATS), core HR, onboarding and other systems
- Support system migrations, integrations, and user training
- Serve as a key resource for recruiters, hiring managers, and HR teams in process implementation and troubleshooting
- Provide training and documentation to ensure alignment with updated policies and systems
Skills
- Bachelor's degree in Business Administration, Economics or similar field (an additional 5 years of experience may be considered in lieu of a degree)
- 2+ years of experience in recruitment operations, HR project management, or process improvement
- Advanced knowledge of Microsoft products such as PowerPoint, Word, and Visio
- Intermediate proficiency in Excel, including building and analyzing pivot tables and using VLOOKUP functions for data management and reporting
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Strong understanding of workforce technology, which can include applicant tracking systems (ATS), HR Technology, or labor/productivity systems
- Excellent organizational, communication, and stakeholder management skills
- Experience in healthcare recruiting or workforce management environments
- Familiarity with ATS, CRM, workforce planning, or HR systems
- Experience supporting large-scale change initiatives or system rollouts
- Knowledge of recruiting metrics, workforce analytics, and reporting
- Comfortable leading virtual live training sessions, developing clear user guides, and providing end-user support during new process or system launches
- Project management certification or formal training (e.g., PMP, Agile, Lean, Six Sigma) is a plus
Benefits
- Medical, dental, vision, disability, AD&D, and life insurance
- Paid time off (vacation & sick leave)
- Discretionary 401k match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
- For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act is available.
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