[Remote] Broker Transaction, Analyst - NC - (TEMP) - (REMOTE)

Note: The job is a remote job and is open to candidates in USA. eXp Realty is a global full-service real estate brokerage that operates in a cloud office environment. They are seeking a Broker Transaction Analyst (BTA) to provide customer-centric service through meticulous review and management of real estate contracts and documents while ensuring compliance with state laws and regulations.

Responsibilities

• Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services
• May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations
• Respond promptly and effectively to agents’ requests for support, demonstrating exceptional customer service and care
• Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations
• Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence
• Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions
• Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance
• Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels
• Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp’s growing agent base
• Demonstrate flexibility by providing backup support for Managing Brokers as necessary
• Fulfill additional duties as assigned to meet the strategic needs of the brokerage

Skills

• A real estate license is required for this role
• A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions
• Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards
• Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels
• A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives
• Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment
• Uncompromising integrity, consistently demonstrating the highest ethical standards
• Active member of the National Association of REALTORS (NAR)
• Strongly Preferred: Experience with the Skyslope transaction management system

Benefits

• Work from Anywhere
• Flexible Time Off for Salaried Employees
• 401k with 4% match (immediate vesting)
• Robust Medical, Dental, & Vision benefits
• Company provided equipment
• Monthly Technology Stipend
• FSA & HSA with employer contributions
• Health & Wellness incentives
• 100% Paid Parental Leave

Company Overview