[Remote] Senior Manager Sales Operations

Note: The job is a remote job and is open to candidates in USA. HealthCare Recruiters International is a well-funded startup that provides a commercial finance platform for the dental market. They are seeking a Senior Manager of Sales Operations to lead their commercial sales organization, focusing on driving merchant enrollment and revenue growth through effective team management and strategy execution.

Responsibilities

• Lead, coaches, and manage our client’s commercial-facing teams across four functions:
• Account Executives — responsible for merchant enrollment and sales conversion
• Success Executives — responsible for onboarding, training, engagement, and merchant activation
• Relationship Managers — responsible for partner, merchant, and commercial account performance
• Building team structure, workflows, accountability standards, and clear performance expectations for each function
• Creating individual development plans, weekly coaching rhythms, training programs, and performance improvement processes
• Participating directly in sales conversations — closing deals, navigating objections, and modeling effective sales execution
• Engaging personally in sales activity when team performance against targets requires direct involvement
• Ensuring all sales and merchant-facing staff can confidently articulate the value of our products
• Building and sustaining a team culture grounded in accountability, goal-setting, recognition, and continuous development

Skills

• Demonstrated experience building and managing commercial sales teams in fintech, payments, or commercial lending environments
• Experience leading account executives, customer success staff, and business development personnel
• Track record of coaching teams to measurable performance targets through structured goal-setting, consistent feedback, and a team-first culture
• Ability to build process and structure independently, without reliance on pre-existing systems or support functions
• Experience selling into dental practices, DSOs, or dental group organizations

Company Overview