[Remote] Payments Analyst

Note: The job is a remote job and is open to candidates in USA. Odyssey is a company focused on transforming K-12 education through Education Savings Account programs. The Payments Analyst will manage payment operations, ensuring accurate and timely disbursements while analyzing data to identify trends and enhance processes.

Responsibilities

• Ensure every payment flow balances and clears successfully — across state disbursements, family wallets, and vendor payouts
• Investigate and resolve payment exceptions — returned ACH, misdirected payments, failed disbursements
• Build and continuously improve the financial and operational records and systems that keep programs running
• Analyze payment and operational data to identify trends, anomalies, and issues
• Monitor KPIs and surface issues before they escalate
• Support ad hoc analysis requests from leadership
• Hunt for inefficiencies, eliminate unnecessary manual work, and build processes that scale
• Build the playbooks that make Odyssey's payment operations more scalable and resilient

Skills

• 1–2 years of experience in finance, accounting, operations, analytics, or a related role
• Exceptional attention to detail — you catch things others miss
• Genuinely curious — you ask why things work the way they do and want to understand the business, not just the task in front of you
• Low ego, high output — you're willing to do the unglamorous work, learn fast, and build from the ground up
• Strong Excel or Google Sheets skills
• Excellent communication and follow-through
• Highly dependable and proactive
• Experience with payments or transaction data workflows
• Familiarity with BI or reporting tools (Looker, Metabase, Tableau, etc.)

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