Senior Crypto AML Investigator

About the position The Financial Crimes Investigations team protects Robinhood and its customers by detecting, investigating, and reporting potentially suspicious activity across our brokerage and crypto products. The team partners closely with Compliance, Legal, Product, Risk, and Engineering to strengthen controls and meet regulatory obligations. We focus on thorough investigations, clear documentation, and continuous process improvement to reduce financial crime risk. Our work directly supports regulatory compliance and customer trust. As a Senior Crypto AML Investigator, you will lead complex investigations involving cryptocurrency transactions, brokerage accounts, and cash movement. You will analyze blockchain activity using industry-standard analytics tools, evaluate customer behavior across Robinhood entities, and prepare high-quality Suspicious Activity Reports (SARs) that meet regulatory requirements and internal quality standards. In this role, you will manage investigations from initial alert through final decision and documentation, including escalated or high-risk cases involving emerging financial crime typologies, fraud, sanctions exposure, or potential market manipulation. You will also contribute to strengthening investigative processes, mentoring newer investigators, and improving the effectiveness of our monitoring and investigative programs. This role is based in our New York, NY; Denver, CO; or Westlake, TX office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

Responsibilities

• Conduct complex investigations into potentially suspicious activity across cryptocurrency products, brokerage accounts, and cash transactions generated from monitoring systems, referrals, or external inquiries.
• Analyze blockchain transactions using tools such as Chainalysis, TRM, Elliptic, or similar platforms to trace fund flows and identify indicators of money laundering, fraud, sanctions evasion, or other financial crime.
• Review customer activity across Robinhood Financial, Robinhood Securities, Robinhood Crypto, and Robinhood Money to assess risk and determine appropriate case outcomes.
• Draft clear, well-supported Suspicious Activity Reports (SARs) that meet regulatory standards and internal quality benchmarks.
• Manage the full lifecycle of investigations, including alert review, evidence gathering, decisioning, documentation, escalation, and case closure.
• Handle escalated, high-risk, or novel investigations involving complex transaction patterns or emerging crypto-related typologies.
• Partner cross-functionally with Compliance, Legal, Product, Risk, and Engineering teams to support investigations and strengthen controls.
• Provide peer support and mentoring to newer team members, and contribute to onboarding and training efforts.
• Contribute to continuous improvement initiatives by identifying trends, control gaps, investigative process enhancements, and tooling opportunities that improve investigative quality and efficiency.
• Stay current on emerging crypto-related financial crime trends, regulatory developments, and industry best practices, including FinCEN and NYDFS guidance related to digital assets and virtual currencies.

Requirements

• 4+ years of AML investigations experience within a broker-dealer, cryptocurrency firm, fintech company, or financial institution, including SAR drafting and complex case investigations.
• Direct hands-on experience investigating cryptocurrency-related activity and analyzing blockchain transactions using tools such as Chainalysis, TRM, Elliptic, or similar platforms.
• Experience working across both fiat and crypto product environments.
• Strong understanding of BSA/AML regulatory requirements, particularly as they relate to virtual currencies, digital asset platforms, and money movement risks.
• Demonstrated ability to independently manage complex or high-risk investigations and make sound, defensible risk-based decisions.
• Strong analytical, writing, and documentation skills, with the ability to clearly synthesize complex activity and investigative findings.
• Experience using case management and investigative platforms such as Actimize or similar systems.
• Ability to thrive in a fast-paced, evolving environment with changing priorities and emerging risks.
• Bachelor’s degree in Criminal Justice, Finance, Economics, or a related field, or equivalent practical experience.

Nice-to-haves

• ACAMS, CFCS, CFE, CRCM, or similar certification.
• Chainalysis Reactor/KYT certification or TRM equivalent certifications.
• FINRA Series 7 and/or Series 24 licenses.

Benefits

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

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