Helpdesk Administrator
SUEZ is committed to driving positive change for the environment and society. As a Helpdesk Administrator, you will support the procurement help desk function, ensuring compliance and enhancing customer experience.
Responsibilities
- Provide administrative support for our procurement help desk, following internal policies and compliance standards
- Manage supplier account administration and maintain accurate records
- Carry out User Acceptance Testing (UAT) for software updates to ensure smooth implementation
- Resolve queries positively and efficiently, delivering a great customer experience
- Work with the Procurement Support Desk Manager to improve processes and keep guides and instructions relevant
Skills
- Strong communication skills – written and verbal – with a customer-focused approach
- Confidence using Microsoft Office applications (Word, Excel, Outlook)
- A proactive attitude to learning and adapting to change
- Experience with Coupa or similar purchase-to-pay systems (advantageous but not essential)
Benefits
- Competitive pay
- Pension plans
- Health and wellbeing programs
- Learning opportunities
- Career development
Company Overview
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