Specialist, Client Processing Representative

BNY is a leading global financial services company that influences a significant portion of the world’s investible assets. They are seeking a Specialist, Client Processing Representative to manage client transactions, ensure accuracy, and enhance client satisfaction while upholding BNY's strategic pillars.

Responsibilities

• Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing
• Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards
• Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement
• Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence
• Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions
• Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust

Skills

• 0-5 years of experience
• Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities
• Excellent communication skills for effective client interaction and resolution of inquiries
• Detail-oriented with a focus on accuracy in transaction processing and compliance with standards
• Bachelor's degree in Finance, Business Administration, or a related field preferred
• Experience in brokerage processing preferred

Benefits

• Highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy
• Access to flexible global resources and tools for your life’s journey
• Generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter
• Commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs

Company Overview

Company H1B Sponsorship