[Remote] Mid Office Services Specialist (MLO)

Note: The job is a remote job and is open to candidates in USA. PNC is a banking company that values its employees as their greatest differentiator. The Mid Office Services Specialist will manage the loan process for private banking, collaborating with various teams to ensure accuracy and compliance while also engaging with clients as needed.

Responsibilities

• Under limited guidance, completes a variety of highly technical, complex, client transactions. Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures
• Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC
• Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests
• Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests
• Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge

Skills

• Loan processing
• Credit risk analysis
• Financial operations
• Corporate accounting
• Revenue recognition
• Decision making
• Customer service
• Managing multiple priorities
• Accuracy and attention to detail
• Stakeholder management
• University / college degree with < 1 year of professional experience and/or successful completion of a formal development program
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Bachelors
• Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations
• Corporate Accounting
• Credit Risk Analysis
• Decision Making
• Financial Management
• Financial Operations
• Results-Oriented
• Revenue Recognition

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level
• Years of service

Company Overview