Health Operations Analyst

Health Operations Analyst Location: Austin, TX (location is non-negotiable) Key Responsibilities are as follows: Perform investigative activities in the pursuit of Medicaid provider overpayment recoveries on behalf of the Health and Human Services Commission (HHSC), HHSC Office of the Inspector General (OIG) and the Children with Special Health Care Needs Services Program (CSHCN). Ensure collection activities meet client due diligence requirements by reducing debt aging and maximizing recoveries by assembling detailed resolution data while maintaining an amicable relationship with the client and providers. Coordinate across multiple operations/teams to apply recovered funds and accomplish data collection relevant to the recovery process. Prepare routine reporting using intermediate Microsoft Excel skills to identify providers with outstanding receivables linked with other Medicaid provider processes such as enrollment, sub owner selection, audits, state payment holds and other quality control activities. Possess a comprehensive knowledge of the Medicaid program and broad understanding of provider receivables in relation to claims processing, bankruptcy and state/federal audits. Basic Qualifications: Minimum of 2 years of customer debt collections and/or customer complaint resolution experience Minimum of 3 years of Microsoft Office Suite experience Preferred: Microsoft Office experience to include Excel, Word and Outlook Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 06/03/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Hourly Salary Range California $23.13 to $48.13 Cleveland $21.39 to $38.51 Colorado $23.13 to $41.59 District of Columbia $24.62 to $44.28 Illinois $21.39 to $41.59 Maine $19.66 to $35.43 Maryland $23.13 to $41.59 Massachusetts $23.13 to $44.28 Minnesota $23.13 to $41.59 New York $21.39 to $48.13 New Jersey $24.62 to $48.13 Virginia $21.39 to $44.28 Washington $24.62 to $44.28 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. 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