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Director, Pharmacy Client Management

Remote, USA Full-time Posted 2026-06-13

Job Description:

  • Lead a team of account executives, driving strategic and operational excellence
  • Build and maintain consultative partnerships with senior client stakeholders
  • Oversee budget, revenue goals, staffing, and resource allocation
  • Develop and implement standard operating procedures for client service
  • Manage contract negotiations and pricing for new business and renewals
  • Facilitate strategic discussions with clients to review service performance

Requirements:

  • Bachelor’s degree or equivalent work experience
  • Minimum 6 years of client services experience in healthcare or pharmacy benefit management
  • Minimum 4 years of leadership or people management experience
  • Deep understanding of the pharmacy benefit management (PBM) industry
  • Exceptional interpersonal skills
  • Strong organizational and prioritization skills
  • Proven ability to create a compelling vision and inspire action
  • Analytical skills to develop solutions for complex client challenges
  • Experience working effectively in a matrixed team environment

Benefits:

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • comprehensive benefits package

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