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Bilingual - Customer Service Agent

Remote, USA Full-time Posted 2026-06-13

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<p>Representante de Servicio al Cliente Entrante Remoto (Tiempo Completo) <br>Disabled Veteran Solutions (DVS)</p> <p>Genera un impacto a través de un trabajo significativo</p> <p>Disabled Veteran Solutions (DVS) está buscando Representantes de Servicio al Cliente Entrante dedicados y profesionales para apoyar programas gubernamentales en áreas como seguridad, salud y servicios humanos, y beneficios estatales.</p> <p>Esta es una oportunidad para formar parte de una organización impulsada por una misión, donde la comunicación, la precisión y la atención al cliente son esenciales. Como miembro de nuestro equipo, serás un punto de contacto confiable, brindando apoyo, orientación y resolución a las personas que dependen de estos servicios todos los días.</p> <p>Fecha de inicio: 15 de junio de 2026 <br>La capacitación inicial se llevará a cabo durante tus primeras dos semanas.</p> <p>Descripción del puesto</p> <p>En este rol, gestionarás interacciones entrantes de clientes y proporcionarás soporte oportuno y preciso en una variedad de áreas de servicio. Serás responsable de mantener un alto nivel de profesionalismo mientras aseguras que cada interacción se maneje con cuidado y eficiencia.</p> <p>Las responsabilidades incluyen:</p> <p>Responder llamadas entrantes y brindar una experiencia positiva y orientada a soluciones <br>Asistir con la resolución básica de problemas técnicos e iniciar tickets de soporte cuando sea necesario <br>Programar citas en ubicaciones de servicio designadas <br>Documentar con precisión todas las interacciones con clientes, incluyendo consultas, inquietudes y resoluciones <br>Realizar llamadas de seguimiento para asegurar que los problemas estén resueltos y los clientes permanezcan informados <br>Ofrecer un servicio consistente y de alta calidad en un entorno estructurado</p> <p>Requisitos obligatorios</p> <p>Buscamos personas confiables, orientadas a los detalles y capaces de manejar múltiples responsabilidades en un entorno remoto.</p> <p>Diploma de escuela secundaria o GED requerido; educación adicional es preferida <br>Experiencia previa en servicio al cliente, especialmente en entornos basados en llamadas <br>Fuertes habilidades de comunicación verbal con la capacidad de establecer rapport rápidamente <br>Capacidad para resolver problemas técnicos básicos de manera independiente <br>Comodidad trabajando en un entorno remoto con mínima supervisión <br>Capacidad para completar exitosamente un proceso exhaustivo de verificación de credenciales y antecedentes</p> <p>Preferido:</p> <p>Se alienta fuertemente a candidatos bilingües (inglés/español) a postularse</p> <p>Requisitos técnicos y del entorno de trabajo</p> <p>Conexión a internet de alta velocidad confiable <br>Espacio de trabajo privado y libre de distracciones <br>Capacidad para navegar sistemas informáticos de manera eficiente <br>DVS proporcionará una computadora y monitor; los empleados son responsables de proporcionar unos auriculares con conexión USB</p> <p>Horario y capacitación</p> <p>Horario de capacitación: 9:00 a. m. - 4:30 p. m. EST <br>Horario regular: establecido entre las 10:00 a. m. y 8:00 p. m. - lunes a viernes <br>La asistencia constante y la confiabilidad son esenciales para tener éxito en este rol.</p> <p>Por qué unirse a DVS</p> <p>Disabled Veteran Solutions es un líder reconocido a nivel nacional en la subcontratación de procesos empresariales y una empresa certificada como pequeña empresa propiedad de veteranos con discapacidad relacionada al servicio (SDVOSB). Estamos comprometidos con ofrecer excelencia mientras creamos oportunidades laborales significativas para veteranos, familias militares y profesionales que buscan un trabajo con propósito.</p> <p>En DVS, puedes esperar un entorno de apoyo que valora el desempeño, fomenta el crecimiento y ofrece oportunidades de avance profesional.</p> <p>Construye una carrera donde tu trabajo importe. Postúlate hoy para unirte al equipo de DVS.</p> <p>A pre-employment drug screening and criminal background check are required prior to employment.</p>


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Experienced Data Entry Clerk for 17-Year-Olds – Entry-Level Position at Hirevector About Hirevector At Hirevector, we are driven by a mission to be the world's most customer-centric company. We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience. Established in 1994, we’ve grown from an online bookstore into a global powerhouse that specializes in e-commerce, cloud computing, digital streaming, and artificial intelligence. Your Opportunity Awaits We are excited to announce our Data Entry Clerk position specifically tailored for 17-year-olds! This is a unique opportunity to start your career with one of the world's leading companies while improving your computer skills and gaining real-world experience. Position Overview As a Data Entry Clerk at Hirevector, you will play a crucial role in our operations by managing various forms of data input and validation. This position is an excellent opportunity for motivated and detail-oriented teenagers looking to build valuable work experience in a fast-paced environment. Key Responsibilities: Accurately enter customer data into our internal systems. Review and verify data for accuracy and completeness. Organize and maintain data files and records. Assist in organizing information and preparing reports. Communicate effectively with team members to resolve discrepancies. Who We Are Looking For This role is perfect for a responsible 17-year-old who is eager to learn and grow. We are looking for candidates who meet the following criteria: Essential Qualifications: Must be 17 years old by the time of application. High School student or recent graduate preferred. Basic computer skills and familiarity with Microsoft Office Suite. Strong attention to detail and organization skills. Ability to work independently as well as a part of a team. Effective communication skills—both written and verbal. Willingness to learn and accept feedback. What We Offer Working at Hirevector comes with unique benefits tailored to help you thrive: Benefits and Perks: Flexible working hours that can accommodate your school schedule. A competitive hourly wage. Professional development opportunities and training. A supportive work environment with a focus on teamwork. Networking and potential career advancement within the company. Diversity and Inclusion At Hirevector, we value diversity and strive to create an inclusive work environment. We believe that the more diverse our workforce, the better we can serve our customers. We are proud to be an Equal Opportunity Employer where everyone can find success. Your Next Steps If you’re excited about the opportunity to gain skills and be part of an innovative team, we encourage you to apply! This position is a fantastic way for 17-year-olds to gain essential work experience and a chance to contribute to a global leader in technology. Career Growth Opportunities At Hirevector, we believe in investing in our employees' growth and development. As a Data Entry Clerk, you will have the opportunity to learn and grow with our company, taking on new challenges and responsibilities as you progress in your career. Work Environment and Culture Our work environment is fast-paced and dynamic, with a focus on teamwork and collaboration. We encourage open communication, creativity, and innovation, and we strive to create a positive and inclusive work environment for all employees. Compensation, Perks, and Benefits We offer a competitive hourly wage, flexible working hours, and a range of benefits and perks to support your well-being and career development. We also provide comprehensive training and professional development opportunities to help you succeed in your role. Conclusion Data entry jobs for 17-year-olds at Hirevector represent a valuable starting point for any young aspiring professional. With the right guidance and opportunity, you can not only develop practical skills essential for your career but also join a company that embraces innovation and creativity. This is your chance to take those first steps toward a bright future. Don’t hesitate—apply today and be part of something bigger! FAQs Q: What is the minimum age requirement for this position? A: You must be at least 17 years old to apply for this position. Q: Do I need prior experience in data entry to apply? A: No prior experience is necessary, but basic computer skills and a willingness to learn are important. Q: What are the working hours for this role? A: The working hours are flexible and can be arranged to fit around your school schedule. Q: Will training be provided? A: Yes, comprehensive training will be provided to ensure you are fully prepared for your responsibilities. Q: What growth opportunities exist within this role? A: There are numerous opportunities for career advancement within Hirevector, especially for dedicated employees who excel in their roles. Apply Now! Ready to take the first step in your career? Apply now for the Data Entry Clerk position at Hirevector and join our team of innovative and dedicated professionals!

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