[Hiring] Licensed Practical Nurse @Cardiovascular Institute of the South
Role Description As a Licensed Practical Nurse (LPN) in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, supporting medication prior authorization, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery.
- Triage incoming calls to determine urgency and coordinate timely medical response
- Accurately document patient complaints, symptoms, and actions taken in the electronic medical record (EMR)
- Support risk management by maintaining precise clinical documentation
- Communicate directly with providers about patient concerns and clinical status
- Provide education to patients and families, ensuring understanding of care plans and instructions
- Support the overall flow of clinic operations through scheduling, medication refills, patient messaging, and medication prior authorization
Qualifications
- High school diploma required
- Active LPN license issued by the Board of Nursing
- Basic Life Support (BLS) certification required
- Advanced Cardiovascular Life Support (ACLS) certification optional
- Minimum of 2 years of LPN experience, or 1 year of cardiology LPN experience
- Excellent communication and customer service skills
- Familiarity with electronic medical record systems and clinical documentation
- 1 year of experience with medication prior authorization through Cover My Meds or Sure Scripts
Benefits
- Choice of three health insurance plans
- Dental insurance coverage
- Vision insurance coverage
- 401(k) with company match and profit-sharing plan
- Company-paid short-term and long-term disability coverage
- Company-paid life insurance for you and your family
- Access to company-provided training and educational resources
- Eligibility for annual merit-based performance increases
- Accrued General Purpose Time (GPT)
- Eight company-paid holidays
- Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
- Complimentary Employee Assistance Program (EAP) for all employees and their dependents
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