Business Development Representative

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<p>About the job</p> <p>We are seeking a driven and results-oriented Business Development Representative to take ownership of the full sales process, from lead generation to account management. This full-time, remote role (based in Inner Sydney – Parramatta) is pivotal to driving business growth by converting opportunities into long-term client relationships. You will design and execute outreach strategies, manage the sales cycle, and collaborate closely with leadership to build a strong sales function in a fast-paced, entrepreneurial environment.</p> <p>Key Responsibilities:</p> <p>Lead Generation &amp; Outreach<br /> Conduct outbound calls and prospecting to generate qualified leads.<br /> Build and manage lead databases through research and contact mining.<br /> Run LinkedIn campaigns targeting specific customer profiles.<br /> Represent the business at networking events, expos, and industry functions.<br /> Design and implement a full outreach strategy and sales system.</p> <p>Sales Cycle &amp; CRM Management<br /> Define, refine, and manage the sales cycle for efficiency and conversion.<br /> Manage CRM systems (Zoho, MONDAY.com, and related tools) for data accuracy and reporting.<br /> Handle appointment setting and calendar coordination with prospects.<br /> Support estimating and preconstruction teams in quote management.<br /> Capture notes, minutes, and next steps from on-site sales meetings and recordings.</p> <p>Account &amp; Customer Management<br /> Develop and execute outreach strategies for existing accounts.<br /> Drive customer engagement through Google review campaigns (calls and emails).<br /> Manage client touchpoints to build long-term relationships and repeat business.</p> <p>Director &amp; EA Support<br /> Take calls on behalf of the Director when unavailable, ensuring smooth communication.<br /> Act as a bridge between the Director, EAs, and clients to maintain momentum on deals.<br /> Provide sales support and reporting directly to leadership.<br /> Conduct full handovers of closed deals to Design, Preconstruction, and Construction teams.</p> <p>Qualifications:</p> <p>Proven experience in sales, business development, or account management.<br /> Strong communication and interpersonal skills with the ability to build rapport quickly.<br /> Proficiency in CRM platforms (Zoho and MONDAY.com experience highly desirable).<br /> Strategic mindset to design outreach systems, paired with hands-on execution skills.<br /> Ability to manage multiple priorities while maintaining strong attention to detail.<br /> Proactive, energetic, and results-driven, with a strong desire to grow business opportunities.</p>