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Telecom Analyst

Remote, USA Full-time Posted 2026-06-13

The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom costs, working with the vendors and clients to resolve any related issues. Key duties include invoice creation & management, cost allocation management, report development and analysis, and responding to customer requests.

Responsibilities

  • Analyze vendor invoices and create and process rebilled invoices, mapping billing rates, as well as identify discrepancies and opportunities for savings.
  • Investigate telecom usage charges with the help of invoices and customer service representatives.
  • Prepare and ensure that month-end activities are executed on a timely basis, i.e.
  • Prepare system charge back department journals, do relevant bill/ledger reconciliations & Telco accruals, and work with Suppliers on ensuring current ageing debts are resolved.
  • Prepare Monthly Reports as required.
  • Resolve Telco and business group queries related to invoices and payments information on a timely basis.
  • Run and analyze reports: AP and Accrual reports.
  • Work with Clients and Internal Sakon representatives during US hours and chase vendors as required.
  • Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection).
  • In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review of invoice processing during stabilizations period, back-up function, business process improvement initiatives and ad-hoc projects.

Skill and Experience

  • Interpersonal skills to work effectively in a team environment.
  • Proficiency in Microsoft Excel required. Working knowledge of Power Point and Word.
  • Understanding of Telecom (primarily cloud service like AWS).
  • Telecom Expense Management and/or Accounts Payable experience preferred
  • Required Education Associate's Degree
  • Oral and written communication skills, able to work effectively with employees both internal and external to the finance function.
  • Effective time management and organization skills with a proven ability to multi-task
  • Participates in the development of technical/business approaches and/or the recommendation of current system enhancements.

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