Lead Product Designer, Mobile
Job Description:
- Design intuitive, customer-first mobile app experiences across iOS and Android
- Translate complex home buying concepts into clear, approachable UI and flows
- Design and iterate on: Customer onboarding and education experiences, Warranty request and service workflows, AI chatbot interactions and conversation patterns
- Collaborate closely with Product, Engineering, Salesforce teams, CX, Marketing and Field Ops
- Partner with Salesforce stakeholders to ensure app experiences align with backend workflows and data models
- Create user flows, wireframes, high-fidelity mockups, and interactive prototypes
- Apply Lennar’s design system while helping evolve it for mobile-first use cases
- Conduct usability testing and incorporate feedback into iterative improvements
- Help define how the app experience is reviewed, shared, and showcased internally
Requirements:
- 7+ years of experience in product, UX/UI, or app design
- Strong portfolio showcasing mobile app design and UX thinking
- Proficiency in Figma and modern prototyping tools
- Experience designing customer-facing products with complex flows
- Comfort collaborating with engineers, product managers, and Field Ops
- Familiarity with Salesforce-supported workflows or CRM-driven products
- Curiosity about AI tools, chatbots, or conversational design
- Strong understanding of responsive design, accessibility, and design systems
- Ability to work autonomously and bring clarity to ambiguous problems
- Confidence presenting design decisions to cross-functional stakeholders
- Bonus: Experience designing apps that support education, onboarding, or service requests
- Familiarity with home buying, real estate, fintech, or customer service platforms
Benefits:
- Robust health insurance plans including Medical, Dental, and Vision coverage
- 401(k) Retirement Plan with $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in Adoption Assistance
- Up to three weeks of vacation annually
- Generous Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- Significant Home Purchase Discounts
- Everyone’s Included Day
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